Terms of Use

These Terms of Use apply to airconditioningashmore.com.au (this website), operated by Air Conditioning Ashmore, a fully licensed, insured and ARC-certified business holding Licence #83326 and ARC Licence #L160535. We comply with the Australian Consumer Law (ACL) and Queensland fair trading legislation.

By using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site.

These Terms of Use cover your use of the website itself, including browsing, contacting us through the site, and any content published on it. They are separate from the terms of any quote or contract you enter into with us for air conditioning work, which are confirmed in writing at the time of your job.

• You may browse this website for personal, non-commercial purposes
• You may not scrape, copy or republish this website's content without our written permission
• You may not attempt to compromise the security or functionality of this website
• You may not use the contact form for spam, harassment or unlawful purposes
• You may not use automated tools, bots or scrapers to access or extract content from this website without our written permission

We may restrict or remove access to this website for anyone who breaches these Terms of Use.

The website content, layout, images and brand identity are owned by the operator. The Lic #83326 and ARC #L160535 licence details, business name and trade marks are the property of the operator. You may not reproduce, modify or redistribute the content without written permission. Third-party content, such as air conditioner manufacturer logos referenced in our service, type and brand descriptions, remains the property of the respective owner.

Nothing in these Terms of Use grants you any licence or right to use our intellectual property beyond viewing the website in a standard web browser for your own personal reference.

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions, pricing references and turnaround times are indicative only, and actual quotes are provided in writing before any work begins. We may update this website without notice, including changing service descriptions, brands we install, or the suburbs we service, to reflect how the business actually operates.

This website does not constitute personalised air conditioning advice. Every home and system is different, and what is right for one property may not suit another. If you have a specific air conditioning concern, call us on (07) 5661 9543 and we will assess your situation directly.

The information on this website is general in nature and is not intended as DIY air conditioning instruction. Air conditioning work is regulated in Queensland: handling refrigerant requires ARC certification, and the electrical connection of an air conditioner must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting to install, gas up or repair an air conditioner yourself can cause property damage, refrigerant exposure, fire or electric shock risk, voided manufacturer warranties, or a breach of compliance obligations.

If you have an air conditioning issue, call Air Conditioning Ashmore on (07) 5661 9543. We will assess the issue and provide clear, fixed pricing before any work begins.

This website may link to third-party websites, such as air conditioner manufacturer brand pages, or council and government sites for compliance information. We do not control third-party websites and are not responsible for their content, accuracy or privacy practices, and linking to a third-party site does not imply endorsement of it. Following a third-party link is at your own risk, and you should review that site's own terms and privacy policy before using it.

We do not offer or embed any finance, credit or buy-now-pay-later product on this website, and we do not lend money or assess anyone's credit. Any reference to payment on this website relates only to paying for air conditioning work we carry out directly.

We back our workmanship with a guarantee on work performed by our licensed, ARC-certified team. Full details of what the workmanship guarantee covers, and what it does not cover, are set out on the relevant service pages and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any guarantee claim, and take precedence over any general description of the guarantee elsewhere on this website.

Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to the supply of the services again or payment of the cost of having the services supplied again.

To the extent permitted by law, we are not liable for:

• Indirect, incidental or consequential losses arising from use of this website
• Loss caused by inaccurate or out-of-date information on this website, which is general guidance and not personalised advice
• Loss caused by third-party websites or services linked from this website
• Loss caused by your failure to call us and obtain a quote before acting on information from this website
• Loss caused by events outside our reasonable control, such as extreme weather delaying a scheduled appointment

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded, and nothing here limits our liability for death or personal injury caused by our negligence, where such a limitation is not permitted by law.

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it. We use the information solely to respond to your enquiry, in accordance with our Privacy Policy. We do not on-sell contact details to third parties.

These Terms of Use are governed by the laws of Queensland. Any dispute arising from these terms or from use of this website is subject to the exclusive jurisdiction of the courts of Queensland.

We may update these Terms of Use at any time. Updates will be reflected on this page with a new "last updated" date. Continued use of this website after an update constitutes acceptance of the updated terms.

• Business: Air Conditioning Ashmore
• Operating under: A fully licensed, insured and ARC-certified business, Lic #83326, ARC #L160535
• Phone: (07) 5661 9543
• Website: airconditioningashmore.com.au
• Postal queries: please phone us or use the contact form; a postal address is not currently published for this website

This is our related legal page: Privacy Policy.